This will be a growing list of common issues with the Gateway and Web Site.
This means the Gateway has lost connection to the Internet.
Common Problems:
If you verify the WiFi is working for other wireless devices, then open your WiFi laptop or tablet and look for a WiFi 'ElnoGW'.
If SSID ElnoGW is there, the Gateway has gone into search mode.
The instructions in the Gateway User Guide, under Options, option 3.
Note: After saving, if it fails to connect, it will return to AP mode and the ElnoGW SSID will reappear.
This indicates the Gateway is working but has not detected a Sensor yet.
Once a Sensor is detected it should start a Green breathing pattern
Yes, the Annual Monitoring discount rate is 16.6%, for a minimal configuration the Annual Rate would be $250 per year.
The annual renewal starts after the first 6 months of free service, we offer prorated annual contracts to get the renewals to occur on initial purchase date.
Yes, a user account can also be associated with multiple Organizations.